ERP-Supporter assisting with the ERP solution ‘proAlpha’ in a renewable energy company. Supporting users, troubleshooting issues, and documenting processes in Hamburg.
Responsibilities
erster Ansprechpartner bei Fragen zur ERP-Lösung „proAlpha"
Störungen oder Fehler selbstständig eingrenzen und beheben
Informieren von Usern sowie Key-Usern
Unterstützung bei Anwenderproblemen im 1st- und 2nd-Level-Support
Analyse IT-gestützter Geschäftsprozesse
Testen von Softwarelösungen vor dem „Go-Live"
Kleine Programmanpassungen umsetzen und Prozesse dokumentieren
Requirements
Erfolgreich abgeschlossene Ausbildung im IT-Bereich oder vergleichbare Qualifikation
Mindestens 2 Jahre Erfahrung im Support
Kenntnisse über moderne, integrierte ERP-Systeme
Routine in der ERP-Administration
Gute Deutsch- und Englischkenntnisse in Wort und Schrift
Selbständige, proaktive und lösungsorientierte Arbeitsweise
Benefits
30 Tage Erholungsurlaub
Flex-Office-Konzept
300-Euro-Gesundheitsbudget
20 Prozent Zuschuss zur betrieblichen Altersvorsorge
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