Hybrid Service Desk Analyst, German

Posted 1 hour ago

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About the role

  • Ticket creation in SAP CRM for Level 1 support teams in Deutsche Börse Client Service department
  • Support our internal teams in administrative tasks and internal projects
  • Provide telephony assistance in the event of incoming overflow calls
  • Maintain contact information in SAP
  • Support of upcoming releases of trading and clearing systems
  • Work in shifts

Requirements

  • Students must be enrolled in an academic program recognized by the state during their student assistance
  • Proficiency in MS Office
  • Proficiency in English and in German

Benefits

  • Hybrid Work and Flexible working hours
  • Health & Wellbeing - fully covered
  • Multisport card
  • Meal allowance for each working day (paid directly to your salary)
  • Flexible Benefit Account (Pluxee) - 300 per month
  • Referral bonus - for a successful recommendation of your friend worldwide

Job title

Service Desk Analyst, German

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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