Hybrid Senior Advisor, Operational Risk

Posted 19 hours ago

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About the role

  • Senior Advisor, Operational Risk leading compliance practices for Desjardins' Agent Network and Direct, Personal Lines. Ensuring organizational audit readiness and managing multiple priorities effectively.

Responsibilities

  • Serve as the lead for the VP during regulatory and internal audits, ensuring full compliance, timely documentation, and the continuous strengthening of governance and oversight practices.
  • Execute comprehensive risk analyses to identify emerging operational and regulatory risks, and develop clear, actionable mitigation plans that support business continuity and organizational resilience.
  • Coordinate quarterly compliance reporting, including the preparation and delivery of License Training updates, ensuring accuracy and adherence to regulatory expectations.
  • Lead end-to-end risk assessments and validate operational controls in partnership with CECIM, reinforcing the 3 Lines of Defense model and ensuring that controls are designed, implemented, and functioning effectively.
  • Collaborate closely with First and Second Lines of Defense to align risk tolerance, validate control effectiveness, and successfully execute the pRCSA process.
  • Drive proactive stakeholder engagement across the organization, ensuring alignment on audit responses, risk priorities, and the implementation of operational control enhancements.

Requirements

  • Bachelor's degree in a related field
  • A minimum of seven years of relevant experience
  • Expert proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English speaking partners, members and/or clients
  • Expert knowledge in working with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams)
  • Advanced knowledge Property & Casualty (P&C) insurance
  • Advanced knowledge of the Desjardins Agent Network (DAN)
  • Advanced knowledge of P&C systems, tools and processes

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job title

Senior Advisor, Operational Risk

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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