Digital Personalization Manager driving end - to - end personalized communication in Digital Banking. Identify use cases and work closely with CRM, Analytics, Content, and IT teams.
About the role
- Section Manager overseeing design and facilitation for competency development in the Claims Division. Requires strong communication and interpersonal skills for stakeholder management.
Responsibilities
- Support the work organization and operational planning for the Team
- Develop, implement and track the teams action plan
- Establish management and communication practices that support change management, talent attraction and retention
- Define and ensure the implementation of activities related to the unit’s services
- Promote Desjardins Group’s cooperative values
- Continuously improve the management of processes under your responsibility
Requirements
- Bachelor’s degree in a related field
- A minimum of eight years of relevant experience
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools
- Knowledge in Auto, Property and Commercial Insurance Lines of Business
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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