Documentation Administrator managing Sales Office documentation in Cluj - Napoca for effective customer requirement fulfillment. Acting as SPOC for all documentation - related matters to support multiple departments.
About the role
- Product administration agent providing administrative support and administering specialized products at Desjardins. Involves analyzing information, solving problems, and preparing reports.
Responsibilities
- Provide administrative support to Desjardins components
- Administer specialized products and member/client accounts
- Perform administrative, office and other tasks to achieve operational objectives
- Drive results and solve problems related to the line of work
- Help users use tools and systems effectively
- Carry out operational and administrative processes
- Analyze, produce and revise reports and statistics
- Carry out data entry, extraction, processing, compilation and coding
- Provide information about policies, programs, and processes
- Prepare and revise presentations and related documents
Requirements
- College diploma in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
- Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Manage Sales Office documentation and ensure customer requirements are met in Cluj - Napoca office. Act as SPOC for all documentation matters, ensuring accuracy and timely delivery to customers.
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