Hybrid Enterprise Applications Administrator

Posted 7 hours ago

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About the role

  • Enterprise Applications Administrator managing Salesforce and integrating business applications like Dialpad and PandaDocs. Focusing on reducing manual data entry and maintaining data integrity.

Responsibilities

  • Act as the primary owner for Salesforce, managing daily requests including field fixes, data corrections, and advanced troubleshooting.
  • Lead the administration and maintenance of peripheral tools including Dialpad (IVR and call routing), PandaDocs (template management), Notion, Jira, etc.
  • Proactively drive the cleanup of technical debt, duplicate fields, and inconsistent naming conventions across all integrated platforms.
  • Partner with Sales and Ops leadership to deliver critical visibility into performance through reports and dashboards.
  • Enforce role-based access across Salesforce, Dialpad, and PandaDocs to ensure HIPAA compliance and secure data handling.

Requirements

  • 3+ years of proven experience as a System Administrator in a complex, fast-paced environment.
  • Expertise in Salesforce: Proven ability to build and troubleshoot advanced Flows, validation rules, and custom objects. Salesforce Administrator Certificate preferred.
  • Broad SaaS Proficiency: Proven experience administering or integrating external tools like Dialpad, PandaDocs, Jira, or Notion.
  • Technical Fluency: A strong interest in leveraging AI tools (e.g., Salesforce Einstein, AgentForce) to boost user efficiency.
  • Location: Must be located in the San Francisco Bay Area and able to work hybrid from our office 3–4 days per week.

Benefits

  • Competitive compensation packages that reflect the value you bring
  • Comprehensive health coverage that works for you
  • Generous paid time off
  • Team bonding.
  • Financial savings benefits to support your future.
  • Paid parental leave to support your growing family.

Job title

Enterprise Applications Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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