Administrative Technician managing technical works related to personnel and administrative services. Supporting colleagues and organizational activities at the Vice - Presidency of Information Resources in a hybrid position.
About the role
- Mainframe Print Support Administration solving complex problems for Kyndryl's clients. Managing systems data and providing solutions while collaborating with technicians.
Responsibilities
- Solve complex problems and identify potential future issues across different platforms and services
- Manage systems data for clients and provide day-to-day solutions and security compliance
- Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to clients
- Collaborate with diverse groups of talented people and gain invaluable management and organizational skills
Requirements
- 10+ years in mainframe systems support with solid working knowledge of Distributed print software and/or Mainframe print software
- Strong hands‑on experience in Install, configure , Upgrade and maintenance of mainframe print support products both IBM and ISV
- Knowledgeable of planning activities related to upgrades, development testing, systems architecture and migration planning
- Maintain JES2/JES3 print routing policies (classes, forms, FSS writers, NJE/NJI routing, VTAM, LTERMs, destinations)
- Configure and tune output queues, writer startup/shutdown behavior, error recovery, and reprint/hold/release workflows
- Manage PSF (Print Services Facility), provide creation and modification of AFP resources (pagedef, formdef, overlay, page segment, fonts)
- Integrate additional IBM/Vendor ISV print components as required
- Solid understanding of z/OS operations (SDSF, console, JES commands), NJE, TCP/IP print protocols
- Familiarity with certificate/TLS enablement for IP PrintWay Extended and secured endpoints
- Exposure to capacity planning for spool volumes and print throughput
- Knowledge on below products are required: LRS Software (VPS, VPSX, VSV, VPSMPX, VMCFVTAM and DRSV) , SF & AFP resources (pagedef, formdef, overlay, page segment, fonts),Infoprint , CMOD, Solimar, MVS, JES Print
Benefits
- Flexible working hours
- Professional development opportunities
- Be Well programs designed to support wellbeing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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