US Retail Field Operations Coordinator managing logistics and operational support for retail partners. Collaborating with Sr. Regional Manager to enhance in-market execution and sales performance.
Responsibilities
Own the planning, forecasting, and coordination of all field-related materials including samples, gift-with-purchase (GWP) programs, and event support assets.
Build, order, and coordinate shipment of all field support boxes (e.g., innovation launch kits, event support boxes, and ongoing executional tools) to the US Retail Field team.
Partner with the Sr. Regional Manager to develop timelines and execution plans that align with brand, account, and field priorities.
Develop, manage, and track the field operating budget, including collateral, uniforms, GWPs, and activation-related expenses.
Manage commission reporting and partner with Finance to ensure commissions are submitted accurately and paid on time to the field team.
Support planning and execution of key account-related events including Field Leadership Conference and Beauty World, Sales & Merchant Conference and Sephoria.
Serve as a primary point of contact for field-related questions via the Teams channel, providing timely troubleshooting and solutions.
Manage the back-end administration of the retail execution software to ensure field team members have access to all required tools, content, and materials.
Requirements
3-5 years of experience in field operations, sales operations, retail operations, or a related role within consumer, beauty, or retail industries (additional experience may be considered for Senior Coordinator level).
Strong project management and organizational skills with the ability to manage multiple workstreams simultaneously.
Proven experience managing budgets, forecasts, and financial reporting.
Detail-oriented with a high level of accountability and follow-through.
Strong communication skills with the ability to partner effectively across functions and with field teams.
Experience supporting large-scale retail events and national meetings preferred.
Proficiency in Microsoft Office, Teams, and retail execution or CRM software.
Benefits
Eligible for participation in our company bonus plan, rewarding personal performance and company results.
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