Implementation Specialist overseeing customer onboarding and implementation for e - commerce platform Base. Collaborating with internal teams and customers to ensure efficient setup and integration.
About the role
- Senior Ecommerce Specialist shaping global ecommerce strategy and local execution at Demant Diagnostics. Collaborating across digital teams to enhance online customer experiences.
Responsibilities
- Owning and shaping the global ecommerce vision, strategy, budget, and roadmap
- Defining, tracking, and reporting on KPIs to measure global and local performance
- Ensuring governance processes are followed and that all development needs are clearly described in terms of business value and budget
- Collaborating with local business owners, IT, and Global Digital Marketing
- Leading a community of local ecommerce managers and supporting their development
- Facilitating quarterly business priority meetings
- Acting as the main point of contact for the Salesforce Commerce Cloud roadmap
- Overseeing and balancing global and local campaign management
- Identifying and executing commercial activities based on data
Requirements
- Proven experience in global ecommerce management or digital product ownership
- A master’s degree in business administration or similar relevant education
- Strong stakeholder management skills and the ability to align diverse needs
- Strong communication and presenting skills
- Experience with Salesforce Commerce Cloud or similar platforms
- A structured approach to governance, prioritization, and roadmap planning
- A collaborative mindset and the ability to lead through influence
- A global mindset and the mobility & willingness to travel up to 15 days per year
Benefits
- We value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment.
- We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education.
- Diversity is part of our cultural DNA.
- Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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