Forward Deployed Engineer responsible for building AI - powered agents and customer service experiences. Engage in end - to - end delivery and continuous iteration within a hybrid working model.
About the role
- Continuous Improvement Engineer at Deltia applying Lean and CI expertise in AI-powered solutions for the manufacturing sector. Collaborating with manufacturers to enhance operational efficiency and productivity.
Responsibilities
- Train customers on AI-powered improvement. Create training materials and run workshops that teach customers how to use our AI system to optimize their shop floor.
- Analyze operations. Review production data and video insights to spot inefficiencies, bottlenecks, and deviations in assembly processes.
- Generate clear improvement actions. Turn your findings into practical, measurable recommendations for improving customer workflows.
- Drive implementation. Present improvement measures to customers and guide them on how to apply and scale the changes.
- Track results. Monitor the impact of implemented actions and adjust recommendations as needed.
- Be a trusted partner. Build strong relationships with customer teams and support them with Lean and CI best practices.
- Work cross-functionally. Collaborate with engineering, data science, product, and sales to ensure smooth deployments and strong customer outcomes.
- Stay current. Keep up with the latest in Lean, CI, manufacturing, and emerging technologies.
Requirements
- Undergraduate or Master’s degree in Engineering, Industrial Engineering, or a related field.
- 3+ years of experience in Lean manufacturing, CI, or process improvement roles.
- Strong analytical and problem-solving skills; able to spot trends in complex data sets.
- A proven track record of designing and implementing successful Lean or CI initiatives.
- Excellent communication and presentation abilities, capable of explaining complex concepts to non-technical audiences.
- Fluent verbal and written communication in German and English.
- Ability to work with operators, engineers, and leadership teams with credibility and empathy.
- A collaborative mindset and comfort working across Sales, Product, and Engineering.
- Curiosity about AI, automation, data-driven improvement, and the future of manufacturing.
- Bonus points
- Experience with time studies, MTM, OEE, value stream mapping, or ergonomic assessments.
- Background in Kaizen facilitation or supporting large-scale CI programs.
- Familiarity with enterprise software or digital transformation in an industrial environment.
- Interest in turning CI expertise into scalable playbooks and repeatable AI-powered improvement methods.
Benefits
- A competitive salary & stock options*
- Be on the forefront in defining what artificial intelligence means in manufacturing
- Gain hands-on experience in working in an AI-first software company
- Supportive and inclusive culture that values diversity and promotes the advancement of underrepresented groups within the company
- Collaborate with a diverse (currently more than 10 nationalities) and talented team, working on cutting-edge projects with real-world impact
- Network with professionals and leaders in the field, opening doors to potential future career opportunities
- We have a very flat hierarchy, open 360° feedback, and flexible working hours
- Ethics⚖: We are committed to developing ethical AI software
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