IT System Administrator for Microsoft 365 infrastructure, managing ID, Active Directory, and virtualization. Collaborating on international projects and optimizing Microsoft 365 environment in a hybrid setting.
About the role
- Case Administrator at Diagnexia monitoring cases and communicating with customers. Ensuring compliance with data protection and assisting in technical support when needed.
Responsibilities
- Monitor all cases received by Diagnexia UK
- Communicate with customers when there are delays with cases to provide or request updates or additional materials
- Respond to queries from Customers and other team members (including the pathologist team)
- Escalate technical issues to other team members when appropriate
- QA all samples, transcription of data.
- Register and maintain referring clinician and patient information related to a given referred case and institute
- Ensure compliance with GDPR/CQC regulations, and maintain patient records in accordance with all data protection protocols
- Respond to email tickets requesting assistance
- Basic troubleshooting of customer support problems
- Track and document technical problems
- Comply with applicable health and safety requirements
- Assist with Research Pathology technical support (when required)
- Occasionally assist with out of office hours support (when required)
- Training required for the role, may include ISMS, GLP, DocuSign and GDPR awareness.
Requirements
- A-level (or working towards achieving) in a science subject required.
- Good customer service skills and ability to work with various groups (internal and external customer base).
- Good time keeping skills and ability to meet timelines
- Experience in transcription of documents, microsoft word, excel.
- Organised and diligent with activities
- Motivated and independent worker
- Proactive with improving document control and training process.
- Willing to learn and be proactive in developing skills & experience
- Scientific diploma, or relevant certification a distinct advantage.
- Basic IT troubleshooting experience is an advantage
- Experience with digital pathology is an advantage
- Experience working with an electronic documentation system is highly desirable.
- Experience with GLP regulations or software will be ‘a distinct advantage’.
Benefits
- Working from home
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Client Relations Administrator managing service delivery and administrative tasks for clients at Broadridge. Seeking candidate with client relationship management experience for a hybrid contract role.
Client Relations Administrator managing daily service delivery and client relationships for Broadridge's FinTech solutions. Ensuring smooth operations and excellent service delivery in a hybrid role.
Client Relations Administrator managing client relationships and service delivery in FinTech industry. Responsible for administrative tasks, planning, and resolving client issues in a hybrid role.
Asistente de Administración proporcionando apoyo administrativo diversos en el puerto. Coordinando funciones administrativas y gestionando procesos complejos relacionados con facturación y pagos.
Asistente de Administración providing varied administrative support to routine functions at the port in Ingeniero White. Applying departmental operations knowledge and managing vendor payments with necessary documentation.
Provide administrative support for project and operations managers at Aecon, a leader in Canadian infrastructure development. Execute clerical duties and enhance team efficiency through effective organization.
IT - Systemadministrator managing IT infrastructure and support at Frittenwerk. Required to have significant experience in IT and systems integration in a hybrid environment.
Program Administrator supporting program managers within the Naval Electronics Business Unit. Involves program planning, data analysis, and adherence to company policies in various locations across the US.
Distribution Center Administrator assisting different department managers in daily operations. Managing employee records and administrative tasks to ensure smooth operations at Coke Canada Bottling.