Insurance Counselor at DaVita providing education on health insurance options and supporting patients. Requires travel to multiple clinics and a minimum of 1 year healthcare experience.
Responsibilities
Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options
Helps patients understand their insurance options and make informed employment and insurance decisions
Conducts patient insurance education while operating within established compliance parameters of the company
Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden
Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively
Completes insurance assessments/evaluations for patients to accurately document patient education sessions
Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns
Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support
Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education.
Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio
Seeks to find opportunities for continued process improvement and reviews ideas with team and operational leadership
Attends team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates or other duties as assigned
Requirements
Full vaccination against COVID-19 or a medical/religious exemption is required
High School Diploma or equivalent is required
Basic computer skills, high speed internet (minimum of 40 GB) and a private workspace, and secure transportation to DaVita facilities to perform the duties of the job
Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred
Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
Power Point preferred
Bilingual/Spanish Speaking strongly preferred.
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Sales Consultant responsible for enhancing customer relationships and achieving sales targets at Pandora store. Engaging with clients to tell their stories through jewelry and brand experience.
Sales Advisor responsible for enhancing customer satisfaction and achieving sales goals at Pandora. Sharing expertise on jewelry and fostering brand loyalty.
Junior Counselor supervising camper groups during Summer Camp at Milton Academy. Engaging campers in activities and ensuring safety and participation throughout the program.
Senior Counselor overseeing camper groups throughout the day at Milton Academy Summer Camp. Leading and participating in various activities while ensuring campers' safety and engagement.
Summer Camp Squash Counselor at Milton Academy overseeing squash campers and assisting the head squash coach. Communicating effectively, guiding activities and ensuring camper engagement in a dynamic educational environment.
Vendeur conseil en boucherie pour Novoviande, acteur de la boucherie traditionnelle. Offrir la meilleure qualité de service et faire preuve de dynamisme et rigueur en équipe.
Inpatient Financial Counseling Specialist performing benefit education and validation for patients at Ensemble Health Partners. Collecting patient liabilities and assisting in registration tasks at Mercy - Lorain Hospital.
Substance Abuse Counselor providing drug and alcohol counseling to adult clients in a non - residential program. Leading recovery skills training and supporting client rehabilitation activities.