After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.
About the role
- IT Systemadministrator ensuring system availability and supporting clients' IT infrastructures in a leading German service provider.
Responsibilities
- Responsible for ensuring system availability
- Analyze and resolve operational incidents (via ticketing system)
- Administration of server infrastructures (servers, network, backup, firewall, MS‑SQL databases, virtualized environments)
- Communication and coordination of technical tasks with clients' IT contacts
- Creation of operational documentation in our ITSM tool
- Proactive consideration of technological innovations and findings
Requirements
- Successfully completed IT vocational training or equivalent professional experience (e.g., IT Specialist — System Integration)
- Good knowledge of Microsoft products such as Windows Server, Microsoft Exchange, Active Directory, DNS, DFS
- Basic knowledge in areas such as Microsoft Clustering and VMware
- Enjoyment of automation and optimization of operational processes
- Strong German language skills, both written and spoken
- Excellent communication and team skills, with a solution- and customer-oriented work approach
- Valid driving license (Class B)
Benefits
- Permanent employment (full-time or part-time)
- An open, cooperative working atmosphere and the opportunity to work in an approachable and motivated team
- Various working-time models and the option for sabbaticals
- Possibility and equipment for mobile/home working
- Targeted training and certification opportunities
- Hansefit & online programs
- JobRad leasing, health days, contribution toward workplace glasses
- Discounts with numerous providers
- 20% contribution to the company pension scheme and many company and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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