IT System Administrator ensuring system availability and managing IT infrastructures. Role involves analysis, troubleshooting, and administration both remotely and on-site.
Responsibilities
Work flexibly, primarily remotely and partially on-site with our regional customers
Responsible for ensuring system availability
Analyze and resolve operational incidents (via ticketing system)
Administer server infrastructures (servers, network, backup, firewall, MS-SQL databases, virtualized environments)
Communicate and coordinate technical tasks with customers' IT representatives
Create operational documentation in our ITSM tool
Proactively incorporate technological innovations and insights
Requirements
Successfully completed IT vocational training or equivalent professional experience
Good knowledge of Microsoft product suite such as Windows Server, Microsoft Exchange, Active Directory, DNS, DFS
Basic knowledge in areas such as Microsoft Cluster and VMware
Enjoyment of automation and optimization of operational processes
Confident German language skills, both written and spoken
Strong communication and teamwork skills and a solution- and customer-oriented work approach
Valid driver’s license (Class B)
Benefits
Permanent employment in full- or part-time
An open, cooperative working atmosphere
Various work time models, possibility of sabbaticals
Equipment and possibility for mobile/home office work
Targeted training and certification opportunities
Hansefit & online programs
Job bike leasing, health days, subsidy for work-related eyewear
20% contribution to company pension plan and many company and team events
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