After Sales Support - Senior Policy Administrator at Allianz Partners handling member database management and ensuring quality service in a B2B2C insurance environment.
About the role
- IT System Administrator ensuring system availability and managing IT infrastructures. Role involves analysis, troubleshooting, and administration both remotely and on-site.
Responsibilities
- Work flexibly, primarily remotely and partially on-site with our regional customers
- Responsible for ensuring system availability
- Analyze and resolve operational incidents (via ticketing system)
- Administer server infrastructures (servers, network, backup, firewall, MS-SQL databases, virtualized environments)
- Communicate and coordinate technical tasks with customers' IT representatives
- Create operational documentation in our ITSM tool
- Proactively incorporate technological innovations and insights
Requirements
- Successfully completed IT vocational training or equivalent professional experience
- Good knowledge of Microsoft product suite such as Windows Server, Microsoft Exchange, Active Directory, DNS, DFS
- Basic knowledge in areas such as Microsoft Cluster and VMware
- Enjoyment of automation and optimization of operational processes
- Confident German language skills, both written and spoken
- Strong communication and teamwork skills and a solution- and customer-oriented work approach
- Valid driver’s license (Class B)
Benefits
- Permanent employment in full- or part-time
- An open, cooperative working atmosphere
- Various work time models, possibility of sabbaticals
- Equipment and possibility for mobile/home office work
- Targeted training and certification opportunities
- Hansefit & online programs
- Job bike leasing, health days, subsidy for work-related eyewear
- 20% contribution to company pension plan and many company and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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