Senior Network Engineer at Datacom in Auckland managing network operations and cloud service delivery through automation. Collaborating with teams and providing mentorship to junior engineers in a hybrid workplace.
Responsibilities
Drive an automation-first culture to improve cloud service delivery and customer experience.
Enhance and automate Datacom’s managed public cloud services using agile/DevOps methods.
Develop and execute automation roadmaps across the ANZ region for reliable cloud operations.
Operate, monitor, and troubleshoot Datacom’s network environments, lead incident resolution.
Analyse network performance and recommend improvements.
Maintain technical documentation and complete detailed change and ITSM records.
Manage relationships with suppliers, carriers, and vendors for network operations and incident management.
Provide training and guidelines for network equipment and systems use.
Assist with work estimates alongside staff with financial authority.
Requirements
10+ years of IT experience preferably with Development background. Minimum 5 years’ experience with AWS, DevOps, CI/CD and containerisation.
Key vendor product knowledge e.g., AWS, Azure/Azure Stack, GCP etc. Knowledge of approaches, tools, and techniques for anticipating, recognising, managing, and resolving automation problems.
Working knowledge or certification in ITIL Methodologies. Knowledge of industry wide cloud platform technology strategies and best practices.
Excellent knowledge of Networking and Firewalling covering Datacentres, Local Area Networks (LANs) and Wide Area Networks (WANs).
Strong working knowledge of Network and Security management environments, including the associated reporting functions.
Operational / Management knowledge of network and security management systems.
Proficient with modern DevOps Tools and utilities.
Excellent troubleshooting / problem solving skills.
Ability to establish and assure adherence to budgets, schedules, work plans, and performance requirements.
Excellent customer relationship building and management skills.
Ability to manage workload and assigned tasks. This includes working across multiple tasks in a single day.
Ability to communicate technical concepts and align them with client business goals and objectives.
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