Senior Fire Protection Engineer managing client projects and driving business development in the New England region as part of Michael Baker International's consulting team.
About the role
- Senior Systems Citrix Engineer providing technical solutions for Citrix environments at Datacom. Collaborating with teams to deliver Citrix technology-based support and engaging in projects for customers.
Responsibilities
- Interact directly with customers and other members of the Datacom teams to support and deliver Citrix technology-based solutions
- Responsible for the support of Citrix environments, within contracted time frames and service level agreements
- Provide remote support and ad-hoc onsite visits when required
- Participate in an on-call roster for after-hours support
- Responsible for requirements gathering and working on Citrix and NetScaler projects for customers
- Provide technical maintenance, support services within agreed service levels
- Maintain technical documentation
- Use tools and processes to deliver services to ensure service level agreements are met
- Proactively manage customer infrastructure and drive service process improvement
- Scope and work on projects utilizing Citrix and NetScalers
- Coach others in the team to contribute to the specialist practice at Datacom.
Requirements
- at least 5 years' experience as a Senior System Engineer with expertise in Citrix and NetScaler technologies
- Experience and background supporting Windows Server, infrastructure applications, and cloud technologies
- Citrix DaaS/Virtual Apps and Desktops design, configuration, and administration
- Citrix Netscaler design, configuration, and administration
- User profile and environment management via UPM, WEM, FSLogix
- Windows Server Systems Administration, including Active Directory, Group Policy, and Patch Management
- Knowledge with Microsoft Server technology products
- Managing workloads and resources within public cloud environments (Azure and AWS)
- Managing virtual environments utilising infrastructure such as VMware vSphere, Microsoft Hyper-V, and Nutanix AHV
- Sound knowledge of backup and disaster recovery methodologies using tools such as Veeam, NetBackup and CommVault.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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