We train AI agents for Businesses across LATAM.
In less than 1 week you can have a Sales or Support agent in WhatsApp or other channels!
Darwin is the best AI agent for any Consultative Sales business from the following industries: Real Estate, Automotive, Education, Retail, and Services.
With the guidance of our onboarding executives, you can quickly train & configure Darwin for your business in a snap!
Lets spread AI across LATAM 🚀

Darwin AI

Browse and apply for open jobs at Darwin AI.

full-stack-engineer

<Darwin AI> Darwin AI is a company that provides AI-powered digital employees to automate customer conversations and repetitive business tasks. Their platform integrates with CRMs, messaging channels (WhatsApp, Instagram, calls) and internal systems to handle lead qualification, inbound/outbound sales outreach, customer support (CSAT/NPS), post-sale engagement, and collections. Darwin AI offers a SaaS-style service focused on accuracy and supervised automation (human escalation, audits, testing) and targets other businesses across industries like retail, real estate, education, and automotive to boost efficiency and conversions.

We train AI agents for Businesses across LATAM. In less than 1 week you can have a Sales or Support agent in WhatsApp or other channels!

Darwin is the best AI agent for any Consultative Sales business from the following industries: Real Estate, Automotive, Education, Retail, and Services.

With the guidance of our onboarding executives, you can quickly train & configure Darwin for your business in a snap!

Lets spread AI across LATAM 🚀

**About Darwin AI****Darwin AI empowers mid-market companies by automating key business processes with AI-powered digital workers via WhatsApp. Our AI workers handle essential customer interactions, including inbound qualification, outbound reactivation, satisfaction surveys, appointment scheduling, payment collections, and more. As the only no-prompt AI solution on the market, Darwin AI enables mid-market businesses to leverage AI without requiring technical teams or expertise, offering seamless integration and immediate impact.**Join a fast-growing team that’s changing the way companies think about AI and technology!

**Intern****We are looking for someone to join our team who not only understands the wants to help scale a business to 10x its current size and is interested in technology and AI. This role is ideal for someone who wants to learn about Software, AI and B2B.

We want to meet ambitious and curious people that want to make a difference to help the **Customer Support team**.


Intern/Trainee – Industrial/Software Engineering Student

Intern managing customer support team operations in AI-powered tech company. Collaborating on business scaling efforts and learning about Software, AI and B2B.

artificial-intelligence

• Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch.
• Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey.
• Build and configure AI assistants using internal tools, based on client needs and business logic.
• Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience.
• Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress.
• Deliver the first version of the AI promptly and ensure it meets quality standards before going live.
• Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks.
• Provide initial training and resources to help clients test and understand their AI agent.

AI Prompting & Automation Executive – Junior/Semi Senior

Onboarding Executive supporting clients in the onboarding process for AI solutions with a focus on operational excellence. Collaborating with cross-functional teams to ensure successful client implementations.

ai-engineer

- Respond to customer inquiries via WhatsApp, email, and Slack, ensuring fast responses and high customer satisfaction.
- Troubleshoot and resolve technical problems, especially those related to AI behavior, configuration, and API integrations
- Monitor and act on alerts from internal tools like Slack channels and customer feedback submitted in the Darwin platform
- Work closely with Product and Engineering teams, escalating complex issues and contributing to product improvements.
- Document support activity in the appropriate platform, maintaining accurate logs of issues and resolutions.
- Identify recurring issues and contribute to internal documentation and FAQs.
- Collaborate with the Customer Success and Onboarding teams to ensure a seamless customer experience.
- Audit AI conversations to detect bugs or opportunities for improvement.
- Ensure that all critical feedback and issues are resolved within the SLA.

AI Engineer

Join AI Special Forces team to support clients with AI-related inquiries and technical problems. Interact with customers and internal teams for effective problem resolution.

operations

• Optimización de Procesos: Identificarás fallas en el flujo actual y diseñarás e implementarás mejoras en Onboarding, Customer Success y Soporte.
• Intervención Estratégica: Entrarás directo a cuentas que necesiten ayuda, proponiendo y ejecutando soluciones para mejorar la experiencia del cliente.
• Análisis Basado en Datos: Utilizarás Excel/Sheets para analizar métricas operativas y encontrar oportunidades de mejora.
• Voz del Cliente: Recolectarás feedback crítico de los usuarios para ayudar al equipo de producto a priorizar el roadmap.
• Documentación: Crearás la "biblia" de nuestros procesos para que el equipo pueda crecer de forma ordenada.

Operations Associate

Operations Associate responsible for optimizing processes and improving customer success experiences at Darwin AI. Collaborating with various teams and employing data analysis strategies.

- Respond to customer inquiries via WhatsApp, email, and Slack, ensuring fast responses and high customer satisfaction.
- Troubleshoot and resolve technical problems, especially those related to AI behavior, configuration, and API integrations.
- Monitor and act on alerts from internal tools like Slack channels and customer feedback submitted in the Darwin platform.
- Work closely with Product and Engineering teams, escalating complex issues and contributing to product improvements.
- Document support activity in the appropriate platform, maintaining accurate logs of issues and resolutions.
- Identify recurring issues and contribute to internal documentation and FAQs.
- Collaborate with the Customer Success and Onboarding teams to ensure a seamless customer experience.
- Audit AI conversations to detect bugs or opportunities for improvement.
- Ensure that all critical feedback and issues are resolved within the SLA.


AI Specialist

AI Specialist in hybrid role providing client support in technical AI and integration issues. Collaborating with teams to enhance AI client satisfaction and product improvement.

onboarding-specialist

IA Onboarding Specialist

Join Operations team as an Onboarding Specialist, managing client journeys and AI implementation processes. Engaging clients through onboarding while enhancing their experience with technology and AI.

chief-operating-officer

●      Report to the COO.

●      Structure and implement processes

●      Implement systems and softwares

●      Carry-out market research and benchmarks

●      Structure dashboards using multiple data sources and analyze data

●      Be able to do simple queries

●      Follow up with Heads of other areas

●      Monitor KPIs of Marketing, Operations, and Sales teams


Project Manager

Project Manager for COO at Darwin AI, scaling operations with AI technology and data analysis.

We train AI agents for Businesses across LATAM. In less than 1 week you can have a Sales or Support agent in WhatsApp or other channels! Darwin is the best AI agent for any Consultative Sales business from the following industries: Real Estate, Automotive, Education, Retail, and Services. With the guidance of our onboarding executives, you can quickly train & configure Darwin for your business in a snap! Lets spread AI across LATAM 🚀

Darwin AI

About the company

Open jobs

7 jobs found

Intern/Trainee – Industrial/Software Engineering Student

Darwin AI

AI Prompting & Automation Executive – Junior/Semi Senior

Darwin AI

AI Engineer

Darwin AI

Operations Associate

Darwin AI

AI Specialist

Darwin AI

IA Onboarding Specialist

Darwin AI

Project Manager

Darwin AI