Order Management Analyst II at Daimler Truck developing and tracking aftermarket sales initiatives. Aiming to improve processes and grow parts sales for the Dealer Network.
Responsibilities
Support DTNA’s aftermarket sales strategy by developing, launching and tracking sales initiatives through Inside Sales
Provide innovative solutions to enhance promotional management
Drive continuous improvement initiatives to help improve processes, systems and CX
Grow parts sales and providing premium parts and solutions to our Dealer Network
Develop, manage and execute customer action plans for purposes of accelerating complex issue resolution
Provide assistance to Dealers and Distributors with parts inquiries, sales quoting, bids, and training
Track and report KPIs for sales promotions, quotes and sales deals
Coordinate weekly department support schedule for quotes and District Parts Manager (DPM) Support
Work closely with Parts Marketing and Vendors to understand and communicate program related inquiries from the Dealer and Distributor network
Set up and maintain dealer and distributor sales deals
Manage the sales deal on a quarterly basis in order to ensure the profitability over the length of the contract
Provide informal guidance and mentorship to new team members, fostering a collaborative and supportive environment
Lead projects or manage processes as needed, ensuring successful outcomes and alignment with team goals
Requirements
Bachelor's Degree AND prefer 2-4 years of relevant experience OR 6 years of relevant experience in lieu of degree
Working knowledge and expanded professional experience in job field
Understanding of key business drivers
Works independently within guidelines and policies to solve problems of moderate complexity
Sales and/or Marketing experience
Microsoft Suite experience
SAP Paragon experience
Salesforce experience
Tableau and/or PowerBI experience
Benefits
annual bonus program
401k company contribution with company match up to 6 %
non-elective company contribution of 3 - 7% depending on age
starting at 4 weeks paid vacation
15 calendar holidays
8 weeks paid parental leave
employee assistance program
comprehensive healthcare plans and wellness programs
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