About the role

  • Order Management Analyst II at Daimler Truck developing and tracking aftermarket sales initiatives. Aiming to improve processes and grow parts sales for the Dealer Network.

Responsibilities

  • Support DTNA’s aftermarket sales strategy by developing, launching and tracking sales initiatives through Inside Sales
  • Provide innovative solutions to enhance promotional management
  • Drive continuous improvement initiatives to help improve processes, systems and CX
  • Grow parts sales and providing premium parts and solutions to our Dealer Network
  • Develop, manage and execute customer action plans for purposes of accelerating complex issue resolution
  • Provide assistance to Dealers and Distributors with parts inquiries, sales quoting, bids, and training
  • Track and report KPIs for sales promotions, quotes and sales deals
  • Coordinate weekly department support schedule for quotes and District Parts Manager (DPM) Support
  • Work closely with Parts Marketing and Vendors to understand and communicate program related inquiries from the Dealer and Distributor network
  • Set up and maintain dealer and distributor sales deals
  • Manage the sales deal on a quarterly basis in order to ensure the profitability over the length of the contract
  • Provide informal guidance and mentorship to new team members, fostering a collaborative and supportive environment
  • Lead projects or manage processes as needed, ensuring successful outcomes and alignment with team goals

Requirements

  • Bachelor's Degree AND prefer 2-4 years of relevant experience OR 6 years of relevant experience in lieu of degree
  • Working knowledge and expanded professional experience in job field
  • Understanding of key business drivers
  • Works independently within guidelines and policies to solve problems of moderate complexity
  • Sales and/or Marketing experience
  • Microsoft Suite experience
  • SAP Paragon experience
  • Salesforce experience
  • Tableau and/or PowerBI experience

Benefits

  • annual bonus program
  • 401k company contribution with company match up to 6 %
  • non-elective company contribution of 3 - 7% depending on age
  • starting at 4 weeks paid vacation
  • 15 calendar holidays
  • 8 weeks paid parental leave
  • employee assistance program
  • comprehensive healthcare plans and wellness programs
  • onsite fitness (at some locations)
  • tuition assistance
  • volunteer paid time off
  • short-term and long-term disability plans

Job title

Order Management Analyst II

Job type

Experience level

JuniorMid level

Salary

$71,000 - $91,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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