Junior Customer Relationship Analyst supporting event planning and customer experience at Cyrela. Collaborating with teams and managing logistics for high-standard real estate events.
Responsibilities
Support the planning and organization of customer events and handover ceremonies for mid- and high-end developments;
Manage invitations, attendance lists, confirmations and track the final number of participants;
Negotiate and manage suppliers, handling quotes, purchasing materials and contracting services with a focus on cost efficiency and quality;
Provide support at customer experience events, assisting the executing team on the day of the event;
Prepare detailed briefings to communicate updates, requests and requirements to internal stakeholders and partners;
Support event logistics (schedules, materials, activity flow and operational support);
Work collaboratively with Marketing, Sales, Construction and Customer Service teams.
Requirements
Bachelor's degree in progress or completed in Business Administration, Communications, Marketing, Events, Public Relations or related fields;
Organized, proactive and detail-oriented;
Strong verbal and written communication skills;
Ability to handle multiple demands and deadlines;
Intermediate knowledge of Microsoft Office;
Previous experience in event coordination, customer service or relationship management;
Experience negotiating with suppliers;
Hands-on mindset and strong problem-solving skills.
Benefits
Transportation allowance
Meal voucher
Unimed health plan
Bradesco dental plan
Wellhub
Totalpass
Life insurance
Pet care benefits
Birthday day off + gift voucher
Postnatal baby allowance
Newborn basket with baby kit
Extended marriage leave
Extended paternity leave
Psychological and social support channel (CuideCY)
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