Hybrid Junior Customer Relationship Analyst

Posted 2 weeks ago

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About the role

  • Junior Customer Relationship Analyst supporting event planning and customer experience at Cyrela. Collaborating with teams and managing logistics for high-standard real estate events.

Responsibilities

  • Support the planning and organization of customer events and handover ceremonies for mid- and high-end developments;
  • Manage invitations, attendance lists, confirmations and track the final number of participants;
  • Negotiate and manage suppliers, handling quotes, purchasing materials and contracting services with a focus on cost efficiency and quality;
  • Provide support at customer experience events, assisting the executing team on the day of the event;
  • Prepare detailed briefings to communicate updates, requests and requirements to internal stakeholders and partners;
  • Support event logistics (schedules, materials, activity flow and operational support);
  • Work collaboratively with Marketing, Sales, Construction and Customer Service teams.

Requirements

  • Bachelor's degree in progress or completed in Business Administration, Communications, Marketing, Events, Public Relations or related fields;
  • Organized, proactive and detail-oriented;
  • Strong verbal and written communication skills;
  • Ability to handle multiple demands and deadlines;
  • Intermediate knowledge of Microsoft Office;
  • Previous experience in event coordination, customer service or relationship management;
  • Experience negotiating with suppliers;
  • Hands-on mindset and strong problem-solving skills.

Benefits

  • Transportation allowance
  • Meal voucher
  • Unimed health plan
  • Bradesco dental plan
  • Wellhub
  • Totalpass
  • Life insurance
  • Pet care benefits
  • Birthday day off + gift voucher
  • Postnatal baby allowance
  • Newborn basket with baby kit
  • Extended marriage leave
  • Extended paternity leave
  • Psychological and social support channel (CuideCY)
  • Fruits and coffee in the office
  • Quick massage
  • Discounts at universities and language schools

Job title

Junior Customer Relationship Analyst

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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