Supports planning and organization of research projects in Human AI - Interaction at Fraunhofer Institute. Involves interdisciplinary teamwork and various research methodologies.
About the role
- AI Agent Analyst responsible for managing CyberCare AI products and enhancing chatbot user experience. Collaborating with development and AI teams to deliver unique solutions.
Responsibilities
- Work on perfecting the chatbot user experience together with colleagues from the development and AI teams.
- Design and create dialogues for support solutions.
- Proofread and correct the existing user journeys and introduce your own.
- Measure and analyze the performance of various chatbot flows; establish and overlook chatbot UX processes; lead content testing and usability studies to gather feedback and make improvements.
- Create and manage chatbot personas.
- Design abstract content tests that validate if the chatbots are working as intended.
Requirements
- Experience in conversational design, including character development, UX copywriting, or linguistics.
- Basics with tools such as Grammarly, data analytics tools (Looker Studio, Grafana, etc.) Jira, GitLab, Chatbot management platforms.
- Passion for delivering an excellent customer experience.
- Written and verbal communication, presentation, and organizational skills.
- Strong analytical skills.
- Ability to take ownership, work autonomously and quickly adapt to the changes.
- Excellent English skills.
Benefits
- Career development training - Internal and external events, online training, conferences, books - everything you need to reach your full potential.
- Health benefits - Private health insurance, online workouts or an on-site free gym 24/7, consultations, programs to improve mental health to feel and be your best. For those who seek flexibility and autonomy in their health-related benefits we give a wallet topped up with funds that you can spend across a variety of health and wellness services.
- Workplace Flex - At CyberCare, we work from our Vilnius and Kaunas offices, with the option to work from home two days a week - Tuesdays and Thursdays. Additionally, you can work remotely from anywhere in the world for up to 30 days per year.
- Technologies - Work with us and we will deliver the latest advancements in technology, software, and gadgets to optimize and streamline your daily workflow. Also, we will provide you with Nord Security, and Saily products so you can also secure your personal devices!
- Company events - Regular internal events, quarterly team buildings, OKRs events, workshops & workation trips.
- Office perks & public transportation - Fully stocked kitchens, snacks, drinks, pet friendly offices. Also we offer a discount and encourage using public transportation at a lower cost.
- Time off - Additional time off for rest, for anniversaries, or to celebrate life’s special moments.
- Bonus - Discount offers for health, sport, food/drinks, leisure, home/auto services, referral bonuses.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Werkstudent in Condition Monitoring mit Embedded AI at Fraunhofer in Nürnberg. Developing solutions for embedded AI systems in a flexible part - time role.
Specialist in Gen AI Development at Sun Life, a leading financial services company. Focusing on app development and design with cloud technologies and Gen AI applications.
AI Project Delivery Manager leading the delivery of meaningful AI, Analytics, and Reporting projects at Orica. Transforming business needs into real solutions and guiding data delivery teams.
Senior AI VFX Engineer driving executive engagement with media leaders at Adobe. Overseeing VFX workflow innovations and establishing best practices in media and entertainment sectors.
Join Axians as a working student in low - code software development. Participate in the digital transformation with Mendix platform development.
Chef de Partie preparing hot and cold food items in a culinary setting. Overseeing kitchen operations and ensuring adherence to culinary standards while providing excellent guest service.
Leading AI implementation in data analysis to enhance business strategies at PayPay, a fintech company driving cashless payments in Japan.
Intern working on developing an AI assistant for electric drive systems at BMW in Munich. Collaborating on specifications, testing, and data analysis in a full - time capacity.
Werkstudent in Künstliche Intelligenz bei VAHLE Group, Unterstützung in Projekten und Schulungen. Engagiert in Forschung zu automatisierten Arbeitsweisen und Zusammenarbeit mit verschiedenen Fachbereichen.