General Manager and Vice President of Engineering at Cyara leading GIC. Setting technical standards and leading global engineering teams for customer experience assurance solutions.
Responsibilities
Lead and continue building Cyara’s Global Innovation Center (GIC)
Set a high technical bar across architecture, platform engineering, and delivery execution
Engage directly in complex technical decisions, providing authoritative guidance and quick issue resolution
Build and mature Cyara’s Global Innovation Center into a world-class engineering hub
Recruit, develop, and retain top engineering talent, strengthening engineering discipline, ownership, and performance
Establish and enforce high standards in design, coding, testing, automation, observability, and deployment
Ensure engineering teams deliver high-quality products on time and aligned to customer and business needs
Serve as the senior site leader for India, maintaining culture, communication, engagement, and site performance
Requirements
Bachelor’s or Master’s degree in Engineering, Computer Science, or related field
20+ years of experience leading large scale engineering organizations with deep technical expertise in architecture, distributed systems, cloud platforms, and high availability SaaS environments
Proven success building and elevating high performing global engineering teams and centers of excellence, including strengthening leadership capability, engineering rigor, and organizational maturity
Demonstrated experience leading significant engineering transformation efforts such as improvements in velocity, quality, operating discipline, technical standards, and cross team alignment
Ability to step into complex technical decisions and provide clear authoritative guidance that influences senior engineers and leaders
Strong communication skills and leadership presence with an ability to provide clarity, alignment, and confidence across technical and non-technical audiences
A track record of making fast high-quality decisions with imperfect information and driving disciplined measurable execution
Experience partnering effectively with product, operations, AI, and global engineering teams within complex multi-region environments
Strong capability in developing talent, coaching leaders, and building a culture of accountability, urgency, and continuous improvement
Prior experience in a private equity-backed or high-growing technology company is preferred
Benefits
Flexible work environment
Competitive compensation
Family first, team oriented, and ever positive atmosphere
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