Operations Manager overseeing operations, customer service, and employee relations at Uline’s Washington branch. Leading a high - performing team for warehouse and administrative excellence.
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Hybrid Senior Manager – Corporate Affairs Operations, Innovation & Technology Strategy
Posted 3 weeks ago
About the role
- Senior Manager leading technology strategy and innovation for Corporate Affairs at CVS Health. Collaborating with internal teams to enhance productivity through technology and AI-driven solutions.
Responsibilities
- Develop and manage Corporate Affairs’ technology roadmap in partnership with DDAT and Program Modernization
- Ensure technology initiatives and spending align with department objectives and budget
- Possess and maintain a deep understanding of legal tech innovation (e.g. contract review, drafting, legal research) and lead identification and implementation of new tech use cases
- Foster a culture of continuous improvement, encouraging innovation and the adoption of best practices
- Ensure Corp Affairs has visibility to and is implementing internal tech innovation as appropriate
- Provide training and change management support to promote AI fluency and user engagement within the Corporate Affairs team
- Build and manage Knowledge Management frameworks (e.g., content standards, version control, sharing practices)
- Develop and monitor key performance indicators (KPIs) to measure the success and ROI of automation and process improvement efforts
- Build and lead a governance structure to oversee and prioritize Corporate Affairs technology projects, including: Evaluation, implementation, and administration of tools (e.g., Legal Tracker, Knowable, etc.). Tech innovation and improvement initiatives, such as automation and AI pilots
- Consult and partner with the Program Modernization team on resource and needs assessments to guide work allocation as needed (Program Modernization team will continue to own all Compliance-specific projects)
Requirements
- Minimum 7 years’ experience in Corporate, Legal Operations or related field
- Minimum 4 years’ experience in Legal Technology, or process automation, preferably within an in-house Legal Department or law firm
- Experience with legal technology systems (e-billing, matter management, CLM, knowledge management) and AI-driven legal technologies (legal research, document review, and risk assessment platforms)
- Demonstrated ability to lead complex technology and automation projects from concept to execution
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making
- Proficiency with Microsoft Office and workflow tools; familiarity with Legal platforms like Onit, TeamConnect, CounselLink, Legal Tracker, TyMetrix T360, SimpleLegal, or comparable systems
Benefits
- Affordable medical plan options
- A 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
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