Senior Contracts Manager at CVS Health responsible for drafting and negotiating IT and Non-IT contracts. Leading procurement efforts for the purchase of non-merchandise goods and services.
Responsibilities
Draft, prepare and review contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits
Lead all aspects of supplier contract exercises by negotiating all key terms of a variety of contract documents, including but not limited to legal and business terms to provide the appropriate level of risk mitigation as well as value for the enterprise
Analyze all contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements
Effectively communicate the importance and intent of all required terms and conditions to both internal and external stakeholders which is crucial to success in this role
Interact consistently with key CVS subject matter experts from areas such as Legal, Sourcing (both IT and Non-IT), Global Security, Information Governance, Risk Management, Privacy, Tax, various Finance areas i.e. IT Finance, FP&A, External Reporting among others) to ensure all current policies and procedures are reflected in contract documents and vendor communications
Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation for participants to review as components of the exercise
Answer questions posed by participants’ legal counsel in the course of RFP negotiations and ensure problematic provisions are introduced to business leaders as key focal points of internal consideration when determining awards
Act as the key point of contact and communication between Legal, finance, senior leadership, and business teams as well as the vendor concerning status and resolution of escalated contract issues and disputes that cannot be resolved at the Negotiator level
Accurately and comprehensively identify contractual risks and associated dangers (e.g., limitation of liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate and advise various levels of CVS management on contractual issues thoroughly
Routinely participate in presentations, webinars and roundtable discussions to engage and educate business departments enterprise-wide to promote compliance with Corporate Purchasing and Contracts Policies
Demonstrate established proficiency utilizing all evolving technological tools (e.g., Microsoft Office, Word, Excel, PowerPoint, Teams, SAP/Ariba) to streamline daily tasks and communications
Serve as a subject matter expert when presenting to Senior Leadership on complex deal concepts and non-standard provisions requiring executive approval
Act as initial liaison with business units in compliance efforts to enforce adherence to Corporate Contract and Purchasing policies
Manage multiple high visibility, high priority contracts/projects on a regular basis and closeout a variety of initiatives expeditiously with minimal oversight
Work both independently/autonomously and as part of a team to identify and analyze unique contractual relationships and craft terms to best fit the business relationship and protect CVS
Monitor and lead a group of individuals, in multiple locations, to ensure that all projects are completed accurately, completely and within timelines
Review and comment on all RFI, RFP, RFQ and contracts created by Enterprise Procurement on behalf of CVS Health
Make sound business decisions based on available information relating to sourcing opportunities for CVS Health
Determine strategy for negotiations of expense and capital items to achieve savings goals for CVS Health
Represent Enterprise Procurement and CVS Health with internal customers, vendors and outsiders, and interact with professionalism at all times
Become a role model for the department
Mentor and guide staff where appropriate and discipline when necessary
Collaborate with other staff to maintain Enterprise Procurement Manual and templates: manage changes to the current Enterprise Procurement Process Manual and templates working directly with the Director, Enterprise Procurement Contracts
Perform work on special projects as assigned by management
Obtain feedback, build business relationships and reduce to contract language addressing specific issues raised by internal stakeholders including, but not limited to Legal, Compliance, Risk Management, Information Privacy and Governance, Internal Audit, and Tax
Adhere to the goals, standards, policies and objectives of the NON-IT and IT Sourcing and Contract Management team
Lead the development and maintenance of terms and conditions for purchasing agreements and contracts
Lead activities which ensure suppliers meet defined requirements, goals and targets
Support supplier improvement targets in cost, quality and on time delivery to existing agreements
Provide analysis, documentation and interpretations of contractual rights and obligations internally and externally, ensure that due diligence is practiced in complying with the stated terms and conditions
Work with vendors, vendor managers and internal stakeholders to maintain a professional relationship
Serve as a point of contact and subject matter expert for contractual matters
Support the identification and investigation of cost of ownership opportunities including non-purchase price driven opportunities Contract Compliance and Administration
Implement contract modifications to accommodate regulatory, legislative, industry or legal changes
Seek advice from legal, compliance, and other key internal stakeholders when appropriate
Schedule and attend meetings with key internal stakeholders related to the Sourcing process, compliance, and audit and vendor management functions to ensure continued alignment on key policies which affect contracts
Support the Contract Administration function, including aspects of Contract Administration, Document Management, Process Workflows, and Reporting and Compliance requirements
Update and maintain contract templates and other required documents as necessary
Requirements
Minimum 7 years of professional work experience
Minimum 5 years of experience working in a contracts support environment
Minimum 5 years drafting complex contractual documents, memorandum, terms and conditions, etc.
Minimum 3 years of professional experience and knowledge advising senior leaders/executives on contract law and risks and how these issues impact the contracting process
Ability to prioritize multiple tasks & high volume of contractual negotiations simultaneously
Experience as a recurring user of Ariba Contract Management platform (or similar tool) is highly preferred
Experience negotiating non-merchandise/indirect commodity purchases of goods and/or services deals/contracts is preferred
Experience within the Retail and/or Healthcare Industries is preferred
A legal degree or degree in contract administration, public administration, business management or a closely related field is strongly preferred (MBA or JD preferred)
Certified Purchasing Manager (C.P.M.) or Certified Public Purchasing Officer (C.P.P.O), Certified Federal Contracts Manager (C.F.C.M.), Certified Professional Contracts Manager (C.P.C.M.) designations preferred
Professional experience managing, training and developing of people strongly preferred
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation, and weight management programs
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