IT Configuration Management Analyst focused on maintaining CMDB data accuracy in ServiceNow for ITSM processes. Working collaboratively to support CI lifecycle and governance activities.
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Hybrid Learning & Development Business Analyst – HR Technology, AI Solutions
Posted 2 months ago
About the role
- Business Analyst supporting design and delivery of AI-enabled learning technology solutions at CVS Health. Collaborating with teams to translate business needs into actionable documentation and successfully execute implementations.
Responsibilities
- Support the design, development, and delivery of AI-enabled learning technology solutions
- Translate business requirements into detailed documentation
- Execute testing activities and ensure successful implementation
- Maintain requirements traceability and ensure alignment between business needs and delivered solutions
- Develop test plans, test cases, and test scripts based on functional requirements and acceptance criteria
- Lead and support user acceptance testing (UAT) sessions
- Support solution design activities by preparing documentation, mockups, and visual aids
- Gather user feedback post-launch and document enhancement requests
Requirements
- 5+ years' experience as a Business Analyst, writing functional requirements, user stories, and acceptance criteria
- 3+ years' experience in Learning Technology, L&D Systems or related field
- 3+ years' experience developing test plans and executing UAT
- 2+ years' experience with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast)
- 2+ years' experience working with agile development teams and tools (e.g., Jira, Azure DevOps)
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access and many other benefits depending on eligibility.
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