Hybrid Learning & Development Business Analyst – HR Technology, AI Solutions

Posted 3 weeks ago

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About the role

  • Business Analyst supporting design and delivery of AI-enabled learning technology solutions at CVS Health. Collaborating with teams to translate business needs into actionable documentation and successfully execute implementations.

Responsibilities

  • Support the design, development, and delivery of AI-enabled learning technology solutions
  • Translate business requirements into detailed documentation
  • Execute testing activities and ensure successful implementation
  • Maintain requirements traceability and ensure alignment between business needs and delivered solutions
  • Develop test plans, test cases, and test scripts based on functional requirements and acceptance criteria
  • Lead and support user acceptance testing (UAT) sessions
  • Support solution design activities by preparing documentation, mockups, and visual aids
  • Gather user feedback post-launch and document enhancement requests

Requirements

  • 5+ years' experience as a Business Analyst, writing functional requirements, user stories, and acceptance criteria
  • 3+ years' experience in Learning Technology, L&D Systems or related field
  • 3+ years' experience developing test plans and executing UAT
  • 2+ years' experience with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast)
  • 2+ years' experience working with agile development teams and tools (e.g., Jira, Azure DevOps)

Benefits

  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access and many other benefits depending on eligibility.

Job title

Learning & Development Business Analyst – HR Technology, AI Solutions

Job type

Experience level

Mid levelSenior

Salary

$83,430 - $222,480 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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