Business Analyst supporting design and delivery of AI-enabled learning technology solutions at CVS Health. Collaborating with teams to translate business needs into actionable documentation and successfully execute implementations.
Responsibilities
Support the design, development, and delivery of AI-enabled learning technology solutions
Translate business requirements into detailed documentation
Execute testing activities and ensure successful implementation
Maintain requirements traceability and ensure alignment between business needs and delivered solutions
Develop test plans, test cases, and test scripts based on functional requirements and acceptance criteria
Lead and support user acceptance testing (UAT) sessions
Support solution design activities by preparing documentation, mockups, and visual aids
Gather user feedback post-launch and document enhancement requests
Requirements
5+ years' experience as a Business Analyst, writing functional requirements, user stories, and acceptance criteria
3+ years' experience in Learning Technology, L&D Systems or related field
3+ years' experience developing test plans and executing UAT
2+ years' experience with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast)
2+ years' experience working with agile development teams and tools (e.g., Jira, Azure DevOps)
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access and many other benefits depending on eligibility.
Job title
Learning & Development Business Analyst – HR Technology, AI Solutions
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