Senior Performance Analyst leading organic search initiatives and collaborating on paid search efforts at TELUS Santé. Optimizing digital footprint for traditional and AI - driven search landscapes.
About the role
- Bilingual Analyst coordinating care for members in healthcare settings with significant travel involved. Managing a caseload of supportive and medically complex members across various locations in Florida.
Responsibilities
- Manage a caseload that includes supportive and medically complex members
- Utilize critical thinking and judgment to collaborate and inform the case management process
- Facilitate appropriate healthcare outcomes for members
- Provide care coordination, support and education for members
- Conduct comprehensive evaluation of members using care management tools
- Coordinates and implements assigned care plan activities and monitors progress
- Conduct multidisciplinary review to achieve optimal outcomes
- Identify and escalate quality of care issues
- Utilize negotiation skills to secure appropriate options and services for members
Requirements
- Bi-lingual in English & Spanish required
- 1+ year of experience in behavioral health or a long-term care setting
- Must reside in Manatee County Florida; Ruskin, Apollo Beach or Sun City
- Willing and able to travel 50-75% of their time to meet members face to face in Tampa or surrounding areas
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Job title
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Degree requirement
Tech skills
Location requirements
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