Manage CSG's Viva Engage community, supporting administrative tasks and communication across platforms while ensuring engagement and development of digital workplace initiatives.
Responsibilities
Manage the “Everyday AI” Viva Engage community, with documented transition of ownership at conclusion of internship (Viva Engage platform)
Manage, maintain and work with partners on the AI Community SharePoint site
Support administrative tasks across communication channels and platforms including: Creating and publishing Hub posts from approved content (SharePoint platform)
Building and preparing ContactMonkey emails for publishing (email platform)
Draft, route for approval, and publish Hub posts as needed
Support Hub best practices including building dynamic Hub templates and contributing to ongoing Hub evolution and roadmap (SharePoint platform)
Provide support across the team on ad hoc projects as needed
Requirements
BCom, BA Linguistics/Communication, Business Administration, or Project management
Strong attention to detail
Resourceful and motivated to deliver results
Reliable follow-through on commitments (with minimal reminders)
Curious and growth mindset with a desire for continuous learning and improvement
Ability to tell a story through clear, written communication (with some visual creativity)
Familiarity with or ability to quickly learn MS Office tools – particularly SharePoint, Teams and Viva Engage
Ability to collaborate with colleagues across geographies and functions, with opportunities to build confidence presenting and communicating with leaders
Ability to create timelines by working backward from due dates and managing multiple deadlines
Potential education courses/background: Industrial Psychology, Project Management, Business Management or Communications
Interest in communications, employee engagement, or digital workplace platforms
Academic or internship experience in communications, writing, marketing, or a related field
Strong writing skills demonstrated through coursework, projects, or extracurricular activities
Comfort working with digital tools and a willingness to learn new platforms
Exposure to basic project management concepts, including organizing tasks, creating timelines, and tracking progress against deadlines
South African Citizen
CV & Cover Letter
Academic Record
Benefits
Accommodation for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
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