About the role

  • Strategic Analyst at Cruzeiro do Sul Educacional overseeing pricing strategies and business activities while ensuring customer satisfaction and managing relationships.

Responsibilities

  • Develop strategic plans, implement activities for business, relationship, and/or customer experience and success areas, and coordinate their execution.
  • Manage customer satisfaction levels and oversee the customer journey within the company.
  • Manage human and financial resources, advise the board and organizational areas, and implement public relations and ombudsman/complaints-handling initiatives.
  • Analyze the landscape of these areas, participate in policy decision-making processes and public policy formulation, and manage e-commerce operations.
  • Assist with the price table and provide recommendations on commercial policies.
  • Monitor metrics using statistical tools to ensure strong results from the pricing model and identify corrective actions in processes to meet budget targets.
  • Support the senior analyst in evaluating the effectiveness of commercial actions and propose necessary adjustments to pricing.
  • Assist with price modeling scenarios that contribute to management decision-making.
  • Present reports to the management and directorates of the Cruzeiro do Sul group’s business lines.
  • Systematically monitor the competitive environment by identifying changes in competitors’ portfolios, recurring and new offers and/or new competitors, and the impact of these movements on the respective competitive sets.

Requirements

  • Education: Bachelor's degree completed or in progress.
  • IT skills: Microsoft Office suite.

Benefits

  • Medical insurance
  • Dental insurance
  • Meal allowance
  • Transport voucher
  • Pharmacy discount program
  • Total Pass
  • Tuition scholarships: 2 full scholarships (Undergraduate/Postgraduate) – after 3 months of employment you or an eligible dependent (spouse or children) may begin studying with us
  • Life insurance
  • Birthday day off

Job title

Revenue Management Analyst – Pricing

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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