Hybrid Senior Data & Insights Manager – Social

Posted 3 weeks ago

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About the role

  • Senior Data & Insights Manager delivering best-in-class social creative analytics for clients. Focused on execution, analysis, and reporting with strong client interaction at Croud.

Responsibilities

  • Leading day-to-day analytics delivery across key client accounts, owning outputs from brief to delivery
  • Owning regular reporting cycles (weekly, monthly, quarterly), ensuring work is accurate, insightful and clearly linked to creative performance
  • Delivering deep-dive analyses, effectiveness reports and project-based insight work
  • Translating complex data into clear, compelling narratives and recommendations clients can act on
  • Building, maintaining and evolving dashboards (e.g. Datorama, Tableau) for clients and internal teams
  • Ensuring data quality, consistency and best-practice visualisation across all reporting
  • Applying creative effectiveness and social measurement frameworks across platforms such as Meta, TikTok, Snap and Pinterest
  • Identifying performance patterns, drivers of success and opportunities to optimise creative output
  • Acting as a trusted analytics partner to clients, confidently walking them through results, implications and next steps
  • Collaborating closely with Strategy, Creative, Media and Client teams to embed analytics into planning and optimisation
  • Supporting new business, pitches, case studies and occasional research or thought-leadership projects

Requirements

  • proven experience in analytics, insights or effectiveness roles, ideally within an agency environment
  • strong grounding in social media analytics and creative performance measurement, and you’re comfortable working across multiple platforms and formats
  • hands-on experience building dashboards and reporting outputs (Datorama, Tableau or similar)
  • confident working directly with clients and presenting insight clearly and persuasively
  • strong analytical thinker who knows how to turn data into meaningful insight, not just numbers and charts
  • familiar with marketing and creative effectiveness principles, and tools like Sprinklr (or similar)
  • detail-oriented, reliable and accountable for high-quality delivery, with a curious, improvement-focused mindset
  • collaborative, comfortable working across disciplines, and confident operating independently while knowing when to seek input or escalate
  • experience with SQL, Python or more advanced analytics techniques (Bonus, but not essential)

Benefits

  • Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • 2 Recharge Days each holiday year
  • Ride to Work scheme
  • Railcard Season Ticket loan
  • Home office chair and home office screen
  • Free fruit, breakfast cereals, snacks and tea & coffee in the office
  • Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
  • Peer to peer recognition scheme 'bonusly'
  • Team off-sites/regular socials
  • Year-round holiday parties
  • Flexible working options

Job title

Senior Data & Insights Manager – Social

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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