Customer Specialist assisting French-speaking users via phone, email, and chat for a renowned social platform. Resolving technical issues and ensuring optimal user experience with modern communication.
Responsibilities
Assist French-speaking users via phone, email, and chat
Provide fast and accurate solutions with a friendly and empathetic approach
Help users resolve technical or account-related issues
Update and manage information in internal systems
Collaborate with the team to ensure an optimal user experience
Requirements
French (C2 or native-level) + English (minimum B2)
Experience in a similar role is desirable
Excellent communication skills
Ability to work in a dynamic, friendly environment
Benefits
Monthly bonus up to 10% based on performance
13th and 14th monthly salaries paid annually
Legal supplements: Night shift (22:00–06:00): +25% on base hourly wage
Sundays and public holidays (if included in the schedule): +75% on base hourly wage
Relocation package: Flight to Greece, 2 weeks hotel accommodation upon arrival, airport welcome service, agency fees for rental covered, assistance finding comfortable, accessible housing
Paid training with certified instructors
Free online Greek language courses
Health insurance + additional employee discounts
Modern office with relaxation areas and an international atmosphere
Internal growth opportunities and career progression
Company events, team building, and social initiatives
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