Sales Secretary managing leads for a rising plastic surgery clinic in Belo Horizonte. Involves scheduling consultations, understanding client needs, and maintaining patient flow.
About the role
- Team Lead at Crocs responsible for leading retail team and enhancing customer experiences. Engaging with consumers while driving sales and maintaining store operations.
Responsibilities
- Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
- Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
- Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
- Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
- Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
- Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
- Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
Requirements
- Must be 18 years or older
- 2-3 years of retail experience with a preference for candidates with prior store leadership roles
- Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of this position
- Desire to succeed in a high growth, fast-paced retail environment
- Ability to move merchandise with appropriate equipment to and from backroom and sales floor
- Ability to place and arrange items on all shelves and racks
- Ability to climb and descend ladders while carrying merchandise
- Ability to lift 30 pounds or more with assistance
- Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
- Ability to stand, walk, kneel, or balance for a duration of time
- Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer
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