Claims Manager handling Life & Health claims in Hong Kong and Taiwan markets. Delivering L&H Claims service and collaborating with stakeholders in a high - performance team.
About the role
- Prozessmanager overseeing strategic development and implementation of AI strategy in financial services center. Responsibilities include project management and stakeholder communication in Stuttgart.
Responsibilities
- Strategic development and operational implementation of the AI strategy (AI bots & applications) in the Service Center
- Development of a target vision and architecture
- Establishment of governance, implementation of reports & KPIs, and independent coordination with internal and external stakeholders
- Responsibility for, management and further development of bots, especially chatbots and voicebots
- Taking on project management tasks in the context of introducing new products or providers in coordination with internal departments such as Data Protection, Compliance, IT and Legal
- Management of product and service providers including cost and contract management
- Coordinating special tasks for the Operations area
Requirements
- Completed degree in Business Administration, (Business) Informatics or a comparable field
- Several years of professional experience in a comparable role in the financial sector or in management consulting with a focus on banking
- Experience with AI, bots, managing external service providers and project work
- Strong analytical and conceptual skills as well as a structured and independent way of working
- Good MS Office skills, particularly Excel, PowerPoint and Visio
- Very good German and English skills
Benefits
- 30 days of vacation and, additionally, two company holidays on December 24 and 31
- Vacation and Christmas bonuses
- Annual bonus
- Capital-forming benefits (employer savings contributions)
- Company pension scheme
- Opportunity to purchase company shares at special rates
- Flexible working hours with an attractive flexitime model
- Up to 60% remote work
- Diverse training and development opportunities
- Support for physical and mental health with various health programs, such as health screenings and health days
- Free gym access on our company premises
- Numerous CSR projects for better social engagement
- Assistance arranging childcare services in cooperation with pme Familienservice
- Employee events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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