Analyze and resolve complex general liability claims including litigation in a hybrid working environment. Join Sedgwick, a global leader in risk and claims administration.
About the role
- Automotive Claims Specialist at Cox Automotive learning to resolve customer complaints effectively. Responsible for claims verification and investigating customer return cases with guidance.
Responsibilities
- Learn to resolve customer complaints and ensure satisfaction
- Review customer claims for compliance
- Investigate basic cases related to vehicle claims
- Interface with various departments during investigations
- Facilitate communication for dispute resolution
- Maintain accurate case files
Requirements
- High school diploma or GED
- Less than 2 years of related experience
- Accuracy and attention to detail
- Organizational and time management skills
- Ability to adapt in a changing environment
- Preferred: 1+ years of automotive or body shop experience
- Claims adjuster experience
Benefits
- Exceptional work/life balance
- Competitive salary package
- Healthcare benefits package from day one
- Free employee-only health plan for those participating in health screening
- 10 days of free child or senior care via Care.com membership
- 401(k) retirement plan with up to 6% company match
- Employee discounts on various items
- Inclusive parental leave policies and fertility coverage
- Adoption assistance
- Paid hours for community volunteering
- Pet insurance
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