Senior Principal Delivery Manager overseeing Healthcare portfolio at Horizontal Digital. Driving delivery excellence and building client relationships with strategic digital solutions.
About the role
- Dispatch Manager overseeing effective fleet dispatch and driver management for Cowan Systems. Ensuring high driver satisfaction and adherence to safety regulations in operations based in East Hartford, CT.
Responsibilities
- Effectively dispatch a fleet using proper procedures for real time management of freight and drivers ensuring high level of data accuracy within the system.
- Maintain highest driver relationship and satisfaction of new and tenured drivers by onboarding new drivers and regularly reviewing driver scorecards.
- Advocate for driver needs and effectively communicate policy changes to the fleet.
- Oversee fleet of drivers ensuring all team members are properly trained.
- Promote a culture of safety in all daily activities by addressing safety concerns.
Requirements
- Bachelor's degree preferred or substituted with 4 years of similar experience
- 2 years of dispatching CDL Class A truck drivers
- Computer applications experience and proficiency in Microsoft Office
- TMS experience desired. TMW preferred
- Working knowledge of DOT, OSHA and related safety regulations
- Excellent customer service, problem solving, and decision making skills
- Ability to develop a working knowledge of all terminal operation aspects
Benefits
- Medical, Vision, and Dental
- Life, Short- and Long-Term Disability
- PTO (sick & vacation)
- 401K
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