Cyber Development Manager driving growth in CFC’s Australian cyber market by strengthening broker relationships. Manage key account performance and execute sales initiatives across national network.
About the role
- Manager of Inside Solution Advisory leading a team to enhance Coupa’s AI-driven platform. Focused on employee development and operational excellence in Bogotá, Colombia.
Responsibilities
- Talent Architect: You will lead a diverse team. You are responsible for their growth, conducting regular 1:1s, performance evaluations, and career pathing.
- The Master Coach: You won't just tell them what to do; you’ll show them. You will shadow calls, provide real-time feedback, and lead certification programs to ensure every advisor is a "black belt" in the Coupa platform.
- Operational Excellence: You will monitor team bandwidth and productivity.
- Development & Mentorship: Create individual development plans for each resource to ensure constant upskilling in AI and platform capabilities.
- Quality Assurance: Regularly review demos and to ensure the highest quality of output.
- HR Management: Manage the full employee lifecycle, including hiring, onboarding, performance reviews, and administrative duties.
Requirements
- Proven Leadership: Experience managing or leading a team in a Presales, Solution Advisory, or Customer Success environment. You know how to motivate people and drive results.
- The "Coach" Mentality: You have a passion for developing others. You enjoy the process of "shadowing and certifying" and know how to give constructive feedback that sticks.
- Trilingual/Bilingual Communication: English is a must. Portuguese is a plus.
- Solution Sales Acumen: You understand discovery, storytelling, and the "why" behind the software. If you know Procurement or Fintech, that’s a major plus.
- Adaptability: Leading a team that supports two different time zones requires a manager who is organized, flexible, and highly efficient with time management.
Benefits
- Careers with impact
- Collaborative Culture
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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