Publishing Operations Manager managing the day-to-day execution of ACA’s book publishing program. Ensuring accuracy, consistency, and follow-through across multiple concurrent projects in a nonprofit setting.
Responsibilities
Manage multiple, overlapping book projects simultaneously, from manuscript handoff through final publication in print and digital formats, ensuring accuracy, consistency and on-time delivery across all stages of production.
Maintain a comprehensive working knowledge of all active and forthcoming publications to support continuity, issue resolution and informed decision-making.
Maintain and continuously improve Monday.com project management boards, ensuring they accurately reflect current priorities, deadlines, dependencies and ownership.
Ensure strict adherence to established workflows, schedules and document management practices across the Publications team and freelancers to ensure editorial quality and alignment with ACA’s style and standards.
Organize and manage the team’s shared document library, ensuring easy access to current production materials, final files, reprint-ready assets and translation materials.
Lead logistics and planning for the ACA Conference Bookstore, including inventory coordination, shipment scheduling and on-site execution.
Serve as the lead liaison to ACA’s print and eBook distribution vendors, working within vendor systems such as Ingram CoreSource and iPage to manage inventory, metadata, fulfillment and order processing.
Ensure a high level of accuracy in all vendor-facing data, communications and transactions.
Partner with the Marketing and Communications team to ensure timely, accurate, and engaging promotion of ACA books.
Provide regular analysis of sales data and trends to support strategic decision-making by the Director of Publications.
Requirements
Minimum of 7 years of progressively responsible experience managing editorial and production workflows for a portfolio of publications, preferably in a scholarly, academic, nonprofit or mission-driven publishing environment.
Demonstrated success managing multiple complex projects simultaneously, with a strong record of meeting deadlines and maintaining accuracy in high-volume, detail-driven work.
Exceptional attention to detail, with the ability to identify errors, inconsistencies, and gaps in data, schedules, metadata, and documentation.
Proven excellence in project management, including the ability to enforce workflows and ensure accountability across team members and external partners.
Strong working knowledge of editorial, design, and production processes, with the ability to apply house style guidelines and editorial standards consistently.
Advanced proficiency in Microsoft Word and Excel, including the ability to work confidently with spreadsheets for tracking, reporting, and analysis; proficiency with the full Microsoft Office suite and Adobe Acrobat Pro.
Experience working with publishing, distribution, or fulfillment systems (e.g., Ingram CoreSource, iPage, or comparable platforms) preferred but not required.
Ability to work effectively with colleagues and partners who have diverse communication styles, priorities, and areas of expertise, adjusting approach as needed to achieve shared goals.
Strong analytical and problem-solving skills, including the ability to interpret operational and sales data to support strategic decision-making.
Excellent written and verbal communication skills, with a professional, service-oriented approach to internal and external stakeholders.
Demonstrated ability to manage vendor relationships and collaborate with finance and operations teams on invoicing, reconciliation, and reporting.
Proactive, organized, and solutions-oriented, with a commitment to continuous improvement, inclusive practices, and operational excellence.
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