About the role

  • Quality Assurance Assessor auditing a variety of property valuation reports daily for risk and quality at e.surv Chartered Surveyors. Collaborating with teams, ensuring an exceptional customer experience.

Responsibilities

  • Audit a variety of valuation reports for risk and quality purposes daily
  • Completing the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s)
  • Handle external requests, including queries, amended reports, results and month end reconciliations
  • Compile SQP Phase 1 audits for field surveyors, and collating results as directed
  • Complete daily submissions reporting to ensure that the wider business is appraised in a timely manner on performance against SLA’s and KPI’s
  • Work collaboratively with other teams and the wider business to ensure customer experience

Requirements

  • GCSE English Language & Maths Grade C or above (or equivalent)
  • Microsoft Suite including Teams, Word, Excel and Powerpoint
  • Confident user of the internet (google maps, rightmove etc.)
  • Working Knowledge of Corelogic (Surveyhub technology) (Desirable)
  • General knowledge of surveying/the role of a surveyor (Desirable)
  • Experience working within a Quality-checking/auditor role with responsibilities
  • Working in a target driven environment

Benefits

  • Flexibility in working hours, sometimes at late notice
  • Support for additional duties as required
  • Invaluable local knowledge
  • Collaborating with other teams and the wider business

Job title

Quality Assurance Assessor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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