About the role

  • Quality Assurance Assessor for e.surv auditing valuation reports daily. Supporting client SLAs, collaborating with teams, and ensuring high-quality standards.

Responsibilities

  • Complete the full suite of Real-Time Audit tasks, within defined Service Levels (SLA’s) and to the agreed processes and quality standards always ensuring that associated databases are maintained for accuracy.
  • Ensure referred cases are communicated in a timely manner with Surveyors, Area Operations Managers and escalated to senior members of the Surveying Quality Team as appropriate.
  • Handle external requests, including queries, amended reports, results and month end reconciliations.
  • Compile SQP Phase 1 audits for field surveyors, and collating results as directed.
  • Fulfil general and lender-specific Report Audits and completing high risk reporting (same day), where required.
  • Complete daily submissions reporting to ensure that the wider business is appraised in a timely manner on performance against SLA’s and KPI’s.

Requirements

  • GCSE English Language & Maths Grade C or above (or equivalent). (Essential)
  • Microsoft Suite including Teams, Word, Excel and Powerpoint. (Essential)
  • Confident user of the internet (google maps, rightmove etc.). (Essential)
  • Working Knowledge of Corelogic (Surveyhub technology). (Desirable)
  • General knowledge of surveying/the role of a surveyor. (Desirable)
  • Experience working within a Quality-checking/auditor role with responsibilities.
  • Working in a target driven environment.

Benefits

  • Flexible working hours
  • Professional development opportunities

Job title

Quality Assurance Assessor – Part Time

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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