SRE responsible for ensuring reliability and performance of IT systems at a digital transformation company specializing in public sector efficiency. Collaborating on system health, incident response, and automation tasks.
About the role
- SRE Specialist ensuring reliability and stability of critical products and services at GFT. Seeking a professional with systemic vision and strong analytical skills for hybrid work in São Paulo.
Responsibilities
- Define, maintain, and evolve SLIs and SLOs for critical APIs and services;
- Manage and communicate error budget consumption, guiding release decisions;
- Serve as a reference for balancing agility and operational stability;
- Implement and improve monitoring, metrics, logging, and tracing practices;
- Ensure actionable alerts and clear dashboards for service tracking;
- Lead or support incident responses and war rooms;
- Structure incident response processes with a blameless approach;
- Conduct postmortems and ensure execution of corrective actions;
- Work to reduce MTTA, MTTR, and incident recurrence;
- Automate operational workflows and eliminate repetitive tasks (toil);
- Create runbooks, automations, and improvements in CI/CD pipelines;
- Standardize rollout, rollback processes, and resilience testing;
- Work in environments with Kubernetes/EKS, Azure DevOps, Kafka, and databases;
- Support technical decisions together with Engineering and Architecture teams;
- Optimize performance, capacity, and costs in infrastructure environments;
- Promote best practices and raise SRE maturity across squads;
- Collaborate with Architecture, DevOps/SRE Enablement, and Security teams;
- Influence technical decisions based on data and metrics;
Requirements
- Experience with SLIs, SLOs, error budgets, and incident management;
- Strong troubleshooting and root cause analysis (RCA) skills;
- Kubernetes / EKS;
- Observability: Prometheus, Grafana, ELK, CloudWatch, X-Ray;
- Messaging and data: Kafka, Oracle, MySQL;
- Operational security and IAM;
- Bash;
- PowerShell;
- Python;
- Ansible;
- Terraform;
- Helm;
- Ability to teach, influence, and mentor;
- Clear, concise, data-oriented communication;
- Strong cross-functional collaboration;
- Product mindset and blameless culture;
- Knowledge of .NET Framework / .NET Core;
- Experience with Chaos Engineering;
- Familiarity with Progressive Delivery;
- Experience optimizing cloud costs.
Benefits
- Multi-benefit card – you choose how and where to use it.
- Scholarships for undergraduate, graduate, MBA, and language courses.
- Certification incentive programs.
- Flexible working hours.
- Competitive salaries.
- Annual performance review with a structured career plan.
- Possibility of international career opportunities.
- Wellhub and TotalPass.
- Private pension plan.
- Childcare assistance.
- Health insurance.
- Dental insurance.
- Life insurance.
Job title
Job type
Experience level
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Degree requirement
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