Insurance Specialist delivering customer service and resolving inquiries related to insurance products. Ensuring compliance and maintaining stakeholder relationships while mentoring the team.
CV
Hybrid Customer Advisor (Internal Sales) – P&C, Commercial & Industrial Insurance
Posted 2 months ago
About the role
- Customer Advisor managing business clients for commercial insurance with Contrust. Engaging in client counseling, contract negotiations, and digital innovation processes.
Responsibilities
- Independently manage our commercial clients (companies with approx. 50+ employees) in the property & casualty (P&C) lines (excluding motor, life, and health)
- Provide daily expert advice to our corporate clients on technical and specialist insurance matters
- Negotiate renewals, requests for proposal/tenders, and policy/coverage comparisons
- Prepare and, when necessary, attend annual review meetings together with field sales
- Actively contribute to shaping the company within our OKR methodology — e.g., by driving digitalization or optimizing internal processes
Requirements
- Several years' experience with an insurance broker or insurer in commercial or industrial insurance
- Solid knowledge in at least one P&C line such as fire/industrial fire, commercial liability, product liability, etc.
- Completed vocational qualification as an insurance clerk (Kaufmann/Kauffrau für Versicherungen) or as an insurance specialist (Versicherungsfachwirt), or a relevant degree
- Enthusiasm for helping to actively shape Contrust's future beyond client servicing and for personal development
Benefits
- Friendly and appreciative working environment
- Flexible working arrangements & remote work possible
- Structured onboarding & continuous training
- Attractive salary
- Company pension scheme and additional benefits
- Health offerings & regular team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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