About the role

  • Onboarding Assistant responsible for client integration at a rapidly growing accounting firm in Brazil. Focused on providing personalized support and ensuring effective communication throughout the process.

Responsibilities

  • Provide client support through communication systems such as WhatsApp and other internal tools;
  • Review and verify the data required for company formation processes;
  • Manage and maintain the client portfolio, ensuring active and organized follow-up;
  • Analyze business activities (CNAE) to determine the correct classification for the company;
  • Assess and determine the appropriate tax regime in accordance with current legislation;
  • Make calls when necessary using systems like Callix to provide support and answer questions.

Requirements

  • Use of tools such as Google Sheets, online forms, and search tools;
  • Knowledge of company formation/incorporation processes;
  • Proficiency with Microsoft Office Suite;
  • Task management skills;
  • Basic knowledge of tax accounting;
  • Customer technical support experience;
  • Familiarity with communication tools (ChatGuru);
  • Education: Currently enrolled in a Bachelor's program in Accounting, Business Administration, or a related field.

Benefits

  • Caju Benefits Card – R$500 monthly to use as you wish, not deducted from payroll and maintained during vacation;
  • Unimed Health Plan – 100% paid by Contajá, with co-participation only upon use. For dependents (spouses — heterosexual or same-sex couples — and children) the cost is 100% borne by the employee;
  • Birthday Day Off – your day, your way!
  • Wellhub (Gympass) – access to gyms and wellness platforms;
  • Telepsychology – up to 2 free sessions per month;
  • Telenutrition – up to 2 free sessions per month;
  • 15% discount on laboratory tests at the Dasa network;
  • 30% discount on generic medicines at the Pague Menos network and 20% on brand-name medicines;
  • Partnership with Estácio – invest in your academic development;
  • ImpulsoJá Career Plan – more than a career plan, it’s your springboard to success! Learn how to progress from one level to the next, meet goals, and achieve your professional objectives;
  • Gamification – earn virtual coins throughout your journey and redeem them for rewards such as a Kindle, attendance at industry events, exclusive gifts, and more.

Job title

Onboarding Assistant, Accounting

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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