Director of Claims Operations overseeing Accident Benefits to drive growth and customer service at Intact. Collaborating with executives and managing team resources for effective delivery.
About the role
- IT Operations Analyst monitoring and maintaining IT systems and services to ensure stability and security. Investigating issues and coordinating with internal teams for effective operations.
Responsibilities
- Monitoring, maintaining, and improving the performance of IT systems and services.
- Ensuring stability, availability, and security of applications, servers, networks, and infrastructure.
- Investigating issues and coordinating with internal teams and vendors.
- Managing and coordinating incident tickets.
- Assisting in reviewing and coordinating security vulnerabilities.
- Configuration management and system scripting (BASH).
- Participate in planning and daily meetings.
Requirements
- Requires relevant expertise in Data center support and configuration management.
- Performs technical-based activities.
- Knowledge and experience in Data center maintenance.
- Managing tickets and coordinating with infrastructure teams.
- Comply with existing procedures or create new ones to solve routine or standard problems.
- Provides informal guidance to new team members.
- Documentation of procedures and technical info for operations and maintenance of systems.
Benefits
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
Job title
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Experience level
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Degree requirement
Location requirements
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