Hybrid IT Operations Analyst II

Posted last month

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About the role

  • IT Operations Analyst monitoring and maintaining IT systems and services to ensure stability and security. Investigating issues and coordinating with internal teams for effective operations.

Responsibilities

  • Monitoring, maintaining, and improving the performance of IT systems and services.
  • Ensuring stability, availability, and security of applications, servers, networks, and infrastructure.
  • Investigating issues and coordinating with internal teams and vendors.
  • Managing and coordinating incident tickets.
  • Assisting in reviewing and coordinating security vulnerabilities.
  • Configuration management and system scripting (BASH).
  • Participate in planning and daily meetings.

Requirements

  • Requires relevant expertise in Data center support and configuration management.
  • Performs technical-based activities.
  • Knowledge and experience in Data center maintenance.
  • Managing tickets and coordinating with infrastructure teams.
  • Comply with existing procedures or create new ones to solve routine or standard problems.
  • Provides informal guidance to new team members.
  • Documentation of procedures and technical info for operations and maintenance of systems.

Benefits

  • Health insurance coverage
  • Voluntary dental and vision programs
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays
  • Paid time off (PTO) or vacation and/or sick time

Job title

IT Operations Analyst II

Job type

Experience level

Mid levelSenior

Salary

$51,975 - $67,500 per year

Degree requirement

Associate's Degree

Location requirements

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