About the role

  • Lead Delivery Manager responsible for managing service and change delivery at Computacenter. Collaborating with teams to ensure customer satisfaction and service excellence while improving delivery processes and services.

Responsibilities

  • Lead and manage the delivery of run and change services
  • Objectively manage performance of internal and partner delivery teams
  • Identify risks in service delivery and take measures to eliminate risk

Requirements

  • Experienced practitioner in IT Service Management
  • Trained in ITIL, possibly to Expert status
  • Understanding of IT services in a customer's business

Benefits

  • Hybrid
  • Professional development opportunities
  • Employee engagement strategies

Job title

Lead Delivery Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Professional Certificate

Tech skills

Location requirements

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