Floor manager responsible for monitoring gaming tables like American Roulette and Black Jack. Ensuring guest satisfaction and resolving conflicts while overseeing events in a dynamic team environment.
About the role
- Lead Delivery Manager responsible for managing service and change delivery at Computacenter. Collaborating with teams to ensure customer satisfaction and service excellence while improving delivery processes and services.
Responsibilities
- Lead and manage the delivery of run and change services
- Objectively manage performance of internal and partner delivery teams
- Identify risks in service delivery and take measures to eliminate risk
Requirements
- Experienced practitioner in IT Service Management
- Trained in ITIL, possibly to Expert status
- Understanding of IT services in a customer's business
Benefits
- Hybrid
- Professional development opportunities
- Employee engagement strategies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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