AI Software Engineer - Reliability diagnosing and resolving complex production issues for restaurant technology solutions. Leveraging AI tools to enhance system resilience and efficiency in a hybrid work environment.
About the role
- Staff Software Engineer developing backend systems and APIs for Contact Centre transformation. Collaborating with cross-functional teams using .NET / .NET Core and cloud technologies in Sydney or Melbourne.
Responsibilities
- Build and maintain backend services and APIs, primarily using .NET / .NET Core, integrating across multiple enterprise service domains.
- Design robust, scalable, and secure integration solutions to support real-time AI-driven recommendations and workflows.
- Contribute to technical design and architecture discussions, shaping solution patterns and engineering standards.
- Work closely with senior technical leaders to uplift engineering excellence, code quality, and delivery outcomes.
- Ensure strong observability, resilience, and operational readiness of the systems you build.
- Operate with a DevSecOps mindset —you build it, test it, secure it, and help run it.
Requirements
- Strong backend engineering experience, ideally with .NET / C# (or any other tech stack)
- Proven experience designing and building APIs and enterprise integrations
- Familiarity with frontend technologies such as React
- Experience working with cloud platforms (Azure or AWS) and core cloud hosting concepts
- Solid understanding of relational databases and data access patterns
- Exposure to AI tools or LLM concepts through work, learning, or personal projects
Benefits
- Flexible ways of working
- In-office collaboration and flexibility
- Supported to grow
- Trusted to deliver
- Empowered to work on meaningful systems at scale
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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