Associate managing Transaction Banking queries and supporting clients in institutional banking operations. Building relationships and delivering outstanding customer experiences across multiple channels.
Responsibilities
First point of contact for clients to manage Transaction Banking queries
Handling calls, emails, and work items to support clients across Transaction Banking products
Building strong relationships with clients to understand their needs and industry
Requirements
Some experience working with Transactional Banking products or services
Demonstrable experience working with Transactional Banking clients or products
Relevant experience in Operations or a processing role focused on accuracy and prioritisation skills
Benefits
Flexibility to balance where work is done with at least half their time each month connecting in office
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