Implementation Manager overseeing the full implementation process and building client relationships at Rundoo. Collaborating with teams to ensure client success in a hybrid work environment.
About the role
- Customer Engineer managing AV/UC systems and digital signage solutions for Comeen. Assisting customers with setup, integration, and training while ensuring high satisfaction levels.
Responsibilities
- Lead the technical setup and configuration of meeting room booking/digital signage solutions.
- Assist customers in integrating our platform with their existing infrastructure: hardware (digital signage players, SoC, scheduling panels), collaboration suites (Google Workspace/M365), networks, and content management systems.
- Act as the main technical point of contact for escalations.
- Diagnose and resolve hardware, software, and network issues related to meeting room booking/digital signage deployments.
- Provide technical training sessions for customers, partners, and internal staff.
- Create and maintain user guides, best practice documentation, and FAQs.
- Work closely with Product and Engineering teams to share customer feedback and identify opportunities for product improvements.
- Collaborate with Sales and Customer Success to ensure smooth project delivery and high customer satisfaction.
Requirements
- Proven experience in AV/UC systems, digital signage, or related fields.
- Strong understanding of network infrastructure, media players, and display technologies.
- Familiarity with content management systems (CMS) for digital signage.
- Strong understanding on how meeting room booking works in Google Workspace/M365
- Excellent troubleshooting skills for both hardware and software.
- Strong customer-facing communication skills.
- Ability to manage multiple projects simultaneously with attention to detail.
Benefits
- Competitive salary and performance-based bonuses.
- Flexible working arrangements (remote / hybrid).
- Professional development and training opportunities.
- A collaborative and supportive team environment.
- Opportunity to work with leading-edge AV/UC and digital signage technologies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Payroll Implementation Specialist managing the setup and deployment of payroll solutions within our HRIS platform. Collaborating with clients to ensure accurate payroll processing and compliance.
Payroll Implementation Specialist managing payroll solution setups and client support within HRIS platform for Asure Software. Ensuring accurate compliance and delivery with a focus on customer satisfaction.
Software Implementation Specialist leading ONESOURCE Pagero implementations for global clients. Collaborating with teams and conducting product training while resolving client issues.
Implementation Manager overseeing pharmacy solutions, enhancing operational performance and driving utilizations at McKesson. Requires strong collaboration and data - driven decision making.
Manager III, Customer Engineer at Applied Materials responsible for overseeing customer engineers and maintaining customer relationships. Focusing on financial forecasting and management of various support plans.
Payroll & HR Implementation Specialist advising international clients on payroll systems and compliance in Denmark. Involves onboarding clients and collaborating with legal and finance teams.
Implementation Consultant managing healthcare client onboarding and operational processes at Commure. Collaborating across teams to ensure efficiency and client satisfaction while driving operational metrics.
Implementation Specialist leading SaaS implementation projects for Reward Gateway. Collaborating with clients and teams to enhance employee engagement and services.
Service Implementation Specialist delivering and provisioning mobile messaging services for Sinch clients worldwide. Supporting implementations and managing parallel cases in a structured operational environment.