Entry level Customer Service Professional ensuring customer satisfaction through various communication methods. Interacting via phone, email, and live chat in a hybrid work environment.
About the role
- Customer Care Officer supporting consumers with Coloplast products over the phone. Building strong relationships and providing product information and funding support.
Responsibilities
- Support new and existing consumers over the phone with their Coloplast products
- Provide support to new and existing patients via phone
- Conduct outbound follow-up calls as part of the Coloplast Care Program
- Feedback to referring healthcare professionals
- Assist with product sample requests
- Offer Peristeen support to consumers as part of the PSP program
- Provide funding support, particularly for continence consumers
Requirements
- Compassionate and customer-focused
- Strong ability to listen empathetically
- Excellent communication skills, both verbal and written
- Intermediate IT competencies in managing multiple systems
Benefits
- Competitive salary + bonus + birthday leave + annual salary review!
- Hybrid flexible working on offer – work from home 2 days a week
- Onsite Parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Principal Customer Experience Manager leading customer journeys and digital transformation at T - Mobile. Driving experience quality, performance analytics, and cross - functional initiatives.
Executive Demand Planner at BASF managing supply chain for Enhanced Oil Recovery. Leading order management, supply planning, and continuous improvement initiatives in logistics.
Specialist in Customer Service and Foreign Trade at BASF. Responsible for CRM strategy and managing import/export operations for customer satisfaction.
Customer Support Representative providing first - line support to users of the SOFMEDICA platform in Romania. Troubleshooting issues, guiding users, and maintaining customer satisfaction with the service.
Customer Experience & Onboarding Specialist at ANNA, managing customer queries and onboarding processes for small businesses. Engaging with customers directly and handling complex compliance cases.
Customer Service Specialist managing orders and customer inquiries for adidas and Reebok. Collaborating with logistics and finance teams to ensure excellent customer service and order fulfillment.
Provide technical support for UKG Ready, assisting clients with timely solutions and enhancing customer service. Engage with customers to understand their HRIS needs and resolve queries efficiently.
Medical Assistant providing customer service in a diagnostic lab. Responsibilities include patient interaction, data management, and coordination with physicians.
Customer Support Executive providing first - line support via chat and email at Zinc. Ensuring user satisfaction through swift and efficient resolution of queries and issues.