AI Engineer designing and building AI systems to transform operations for The Collecting Group. Architecting high-impact automation in a dynamic environment to create operational efficiency.
Responsibilities
You'll architect and build AI agent systems that transform how TCG operates, focusing on high-impact automation that delivers measurable business value.
This isn't theoretical AI work; you'll ship production systems that handle real workflows, from intelligent project management coordination to automated customer support triaging.
You'll work directly with the leadership team to identify bottlenecks where AI agents can create operating leverage, then rapidly prototype, validate, and deploy solutions.
Success means turning coordination-heavy processes into self-running systems.
Design and build autonomous AI agent systems leveraging tools like AWS Step Functions, N8N, and Google Vertex.
Develop multi-agent workflows that coordinate across departments (e.g., project management, sales operations, customer support, etc.)
Integrate AI agents with existing systems (Google Workspace, Slack, Jira, Salesforce, custom platforms).
Build robust error handling, monitoring, and feedback loops for production AI systems.
Create interfaces that allow non-technical teams to interact with and configure agent behaviours.
Conduct rapid discovery sessions with department heads to map high-value automation opportunities.
Build MVPs and proof-of-concepts to validate business value before full implementation.
Establish evaluation frameworks measuring agent performance against business KPIs.
Document agent architectures, prompt strategies, and system dependencies for knowledge transfer.
Advise on build-vs-buy decisions for AI capabilities and vendor evaluation.
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