Senior Product Analyst specializing in product experimentation at Back Market. Collaborating with Product Managers and ensuring rigorous testing standards across teams.
About the role
- Senior Product Analyst providing advanced insights into SAP Finance while collaborating with diverse teams. Transforming business challenges into actionable product requirements across technology and retail operations.
Responsibilities
- Provide advanced functional, analytical and strategic insight to inform engagement, experience design, and product decision-making across the Group’s SAP Finance domain.
- Lead the discovery and analysis of customer behaviour, product performance, and business processes to identify opportunities for improvement and innovation.
- Partner closely with Product Managers, Designers, Engineers, and business stakeholders to ensure that product strategies and design decisions are data-driven, evidence-based, and aligned with enterprise goals.
- Contribute to building analytical capability within the product organisation — developing frameworks, tools, and best practices for measuring customer engagement, usability, and value delivery.
- Drive a culture of curiosity, experimentation, and continuous improvement.
- Transform complex business challenges across retail operations, corporate functions, and technology into clear, actionable product requirements.
- Reengineer business processes to drive efficiency, translate data into meaningful insights, and document functional and nonfunctional requirements.
- Validate solutions, perform root cause analysis, and ensure technology works seamlessly within a large retail environment.
- Write highquality user stories, produce accessible technical documentation, and support delivery.
Requirements
- 7+ years hands‑on experience in SAP FICO across multiple end‑to‑end implementations.
- Deep expertise in at least four of the following: GL/New GL, AP/AR, Asset Accounting, Banking (including payment mediums and bank statement processing), CO (CCA, PCA, internal orders, allocations), Taxation and compliance.
- Accurate and compliant financial postings with zero critical defects post‑go‑live.
- High stakeholder satisfaction with clarity of design and documentation.
- Seamless integration between SAP Finance and external/connected systems.
- On‑time delivery of Finance deliverables across all project phases.
- Stable production performance and reduced post‑go‑live incidents.
- Hands on experience working in complex technology environments using multiple delivery frameworks.
- Experience working with multiple stakeholders simultaneously on complex problems with ambiguous requirements.
Benefits
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
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