Coles Online Manager at Coles Supermarkets managing online department operations. Ensuring customer satisfaction while leading a team of Personal Shoppers in Tuggeranong.
Responsibilities
Full accountability for the day-to-day running of the online department
Contribute to a customer experience that’s welcoming and inspiring
Oversee a team of Personal Shoppers for online orders
Manage the processes for click and collect / concierge service or delivery
Report to the Store Manager
Requirements
Leadership experience with the ability to coach and develop your team
Team approach to meeting sales targets, cost control and rostering needs
Ensuring Coles’ visual merchandising, safety, compliance and stock management standards are met
Customer obsessed mindset and continual understanding of diverse customers
Ability to drive a one team culture that recognises and celebrates success
Benefits
5% discount all year round on Supermarket and Liquor online and in-store purchases
Additional periods of double discount (10%) at various times throughout the year
Hotdeals exclusive to team members that translate into additional savings
Recognition linked to Coles values through digital recognition platform ‘mythanks’
Comprehensive induction, management and people leadership training provided
Access to novated leasing for eligible team members
Annual team member share plan offer allowing regular pre-tax salary sacrifice deductions to purchase Coles Group shares
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