Risk Management Specialist performing fraud analysis for Greenlight, a family fintech company. Supporting customer service and improving fraud detection processes for efficient operations.
About the role
- Director of Operational Risk at Coinbase managing operational risks and ensuring resiliency across the organization. Lead risk identification, measurement, and reporting efforts for safe business scaling.
Responsibilities
- Lead the global Operational Risk function, evolving the second line of defense framework across the entire organization.
- Identify and measure operational risks, including via managing the Risk and Control Self-Assessment (RCSA) program, and recommend and prioritize best practice controls to maintain operational risk within appetite.
- Develop and monitor Key Risk Indicators (KRIs) to provide senior leadership and the Board with data-driven insights into the company’s operational health.
- Evolve the operational incident management process. Perform root cause analysis, scenario stress testing, and track remediation efforts to prevent recurrence of systemic failures or losses.
- Evaluate the operational readiness and risk profile of new business initiatives.
- Oversee Operational Resiliency, including business continuity and crisis management. Embed resiliency into the product lifecycle, ensuring the firm can maintain critical services through disruptions by aligning with global standards and local regulatory requirements.
Requirements
- 15+ years of operational risk management experience within a regulated financial institution or fintech.
- Deep expertise in ORM frameworks and a proven track record of implementing scalable programs.
- Collaborative business partner while remaining able to challenge first-line owners effectively.
- Clear communicator who can translate complex operational failures into actionable insights for senior stakeholders.
- Strong analytical and problem-solving skills, with the ability to navigate ambiguity, operate flexibly in a high-growth environment, and drive effective solutions.
- Crypto industry experience (nice to have).
- Advanced degree or professional risk certifications (nice to have).
Benefits
- Bonus eligibility
- Equity eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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